If for any reason you are not completely satisfied, you may return any non-engraved item in its original condition, for a full refund or exchange (less shipping charges). Please contact us if you have any questions about our return procedure. All returns must be insured at full value for your protection. We will not be responsible for any loss or damage of returned items. All returns must be accompanied by the original receipt and packaging. We guarantee all our jewelry to be the finest quality jewelry at an affordable price. We guarantee all our platinum jewelry stamped PT950 to be 95% pure platinum. All our diamonds are graded to GIA standards and are natural, unless clearly stated otherwise. For your convience, we accept Visa, Master Card, American Express, Discover, Paypal, Cashiers Checks and Money Orders. Please mail all checks to
theplatinumguy
2709 Orange Ave. Suite H.
Santa Ana, Ca. 92707 We ship UPS within the Continental United States for the following prices:
- Ground...............$9.00
- 2nd Day.............$15.00
- Next Day............$29.00
- Saturday Delivery...$39.00
For your convenience we also use U.S. Postal Service and Fed Ex.
We ship only to the billing address on file with the applicable credit card company. If you want us to ship to any other address, you must advise your credit card company of the alternate address.
We will send you an e-mail with the tracking number when your item is shipped. You may track your order at
ups.com
,
fedex.com
,
usps.com
.
We are located in California, USA and are required by law to collect sales tax on orders shipped within California. Due to the volatile price of platinum, we reserve the right to change, update, correct or modify the price, terms and conditions of sale, and information, at any time without notice. Your privacy and trust are very important to us. We do not rent, sell, or trade your personal information to third parties for any reason. We also work hard to use the most up to date security system. |
